
The Challenge
As Cornerstone experienced rapid growth and leadership transitions, the organization faced challenges such as: balancing a clear mission with the demands of a changing environment. Key issues included fostering alignment among team members, addressing communication breakdowns, and creating a unified vision to guide their work forward. These challenges were compounded by the pressures of delivering services in an increasingly complex and resource-constrained nonprofit landscape.
Our Approach
- Organizational Review: Analyzed internal policies and frameworks to identify areas for improvement.
- Stakeholder Insights: Conducted one-on-one interviews to capture diverse perspectives on growth and operational challenges.
- Workshops Utilizing the Organizational Journey Map: Leveraged this diagnostic tool to:
- Reflect on achievements and organizational evolution.
- Address systemic challenges and conflicting values.
- Create a foundation for visioning and strategic planning.
The Impact
- Action-Oriented Plan: Developed a robust strategy to improve team dynamics and communication, including:
- Regular town hall meetings.
- A transparent communication policy.
- Clear role definitions and management training.
- Stronger Team Alignment: Fostered mutual understanding and appreciation among team members, establishing a unified vision for the future.
- Structured Implementation: Outlined clear short-, medium-, and long-term strategies, including team-building initiatives and ongoing training, to embed a culture of trust and collaboration.
This collaborative process enabled Cornerstone Housing for Women to strengthen its leadership, enhance organizational resilience, and recommit to its mission of empowering women.