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Transforming Complex Problems into Actionable Solutions

Guiding social enterprises & non-profit organizations through meaningful change.

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NEW! 6-WEEK WORKSHOP FOR NON-PROFIT LEADERS

A Strength-Based, Participatory Process for Effective Strategic Planning

Starting October 1, 2024. Registration is limited. Click to learn more.

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Empowering Social and Non-Profits

About Us

Shaping a better future is about bringing together the right minds – leaders, thinkers, and doers to unite their vision, knowledge, and skills.

We help leaders orchestrate strategic dialogues, partnerships, and gatherings that turn their aspirations into tangible realities.

We are committed to guiding organizations through the intricate process of change, ensuring they are well-equipped to make a lasting impact.

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Trusted by Public & Private Organizations


CCSN | RSCC
OBMH Logo
St. Michael's Unity Health Toronto Logo
Toronto Public Library Logo
Somerset West Community Health Centre Logo
uOttawa Logo
Coach.ca Logo
Government of Canada Logo
HiFi Toronto Logo
Ottawa-Carleton District School Board Logo
Community Food Centres Logo
Ottawa Community Foundation Logo
Volunteer Ottawa Logo
Ottawa Community Foundation Logo
Amazon Business Logo
Centre for Resilience Logo
Pinecrest Queensway Logo
Public Safety Canada
Community Development Framework Logo
CATSA Logo
Cornerstone Logo
Ottawa's Guiding Council for Mental Health and Addictions
Lowertown Community Centre Logo
Canadian Human RIghts Commission Logo
Centretown Citizens Ottawa Corp Logo
Britannia Woods
Shepherds of Good
Ottawa SPCA
Sandy Hill
John Howard
CHEO
Community Housing Transformation Centre
Ottawa Community Land Trust
Multifaith Housing Initiative
Gloucester Housing Corporation
Taekwondo Canada


Tailored Services for Transformational Impact


  • Strat Planning Strategic Planning

    Enhance focus through strategic planning. Through our participatory process, we help you pinpoint challenges ensuring impactful outcomes. Backed by thorough research, we adapt methods to address evolving sector demands.

  • Social Profit Transformation Social Profit Transformation

    We enable groups to master intricate challenges through partnerships across diverse domains. Unite for coordinated action, shared advocacy, and collective learning, fostering organizational growth.

  • Organizational Development Organizational Development

    We use human-centered design to make sense of complex systems challenges. Effective problem solvers visualize the larger dynamics of the system while staying grounded in the needs of people.

  • Coaching Leadership Coaching

    Explore our Leadership Coaching Services, tailored for mastering advanced leadership skills, making complex decisions, and inspiring peak team performance.


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What Our Clients Say


Manal supported our organization in the development of our latest Strategic Plan and we would strongly recommend her. She designed a highly participatory and transparent consultation process and expertly facilitated a series of virtual conversations that included Board members, managers and front-line staff.  Throughout the process, we relied on Manal’s keen facilitation skills, her ability to engage and include diverse stakeholders and ensure the final plan integrated and balanced the different perspectives of those who participated. Manal’s positive energy combined with her high level of skill and expertise made this planning process a huge success, and we look forward to working with her again in the future.

Naini Cloutier

Naini Cloutier Executive Director
Somerset West Community Health Centre

I can’t begin to express our gratitude for everything you did to make our day such a success.  There was so much care invested in the design and approach, and so many thoughtful touches.  Truly one of the best organized sessions I’ve participated in… and there have been a few!

Manal Sayid designed and facilitated Volunteer Ottawa’s first in-person Board of Directors retreat in over three years, a period that saw many changes: a new strategic plan, many new board members, and a whole new staff team. The event was so important to us and she made it everything we hoped for and more. She is a generous, thoughtful leader, a gifted facilitator, an excellent organizer, a talented artist… and an amazing volunteer! Thank you for everything!

Christine Trauttmansdorff

Christine TrauttmansdorffExecutive Director
Volunteer Ottawa

I would highly recommend Manal as a very skilled facilitator. I had the opportunity  to see her in actions facilitating a virtual strategic planning exercise with a large group and was impressed with how well thought-out and organized the process was, as well as how she used different platforms and tools to engage participants in the discussion.

Sue Merrill

Sue Merrill Manager of Quality Improvement, Planning and Evaluation
Somerset West Community Health Centre

As early childhood educators serving a diverse and vulnerable community, it is important to us that our work reflects best practices around equity, diversity, and inclusion. Manal worked with our team to help us identify where we are individually on our intercultural development continuum. She then coached us on how to develop personalized plans for personal and professional growth. Finally, Manal brought the team together in a safe and non-judgmental atmosphere so we could examine our collective practices. Our team is better for the time and work we invested with Manal, and the families in our community are benefiting from our changed perspective and practices.

Erica Selschotter Manager of Early Years and Childcare Services
Pinecrest-Queensway Community Health Centre

Manal recently facilitated the strategic planning process for our organization. Her objectivity and thoughtful questions contributed to a rigorous and efficient process and, as a result, a strong outcome. She provided great value add throughout the process, from her feedback on our community consultation to facilitation of the Board’s strategic planning day. She has a truly engaging facilitation style, which resonated well with very different personalities and thus ensured active participation of our whole group.

Sharon Miko President & CEO
Ottawa Humane Society

I had the opportunity to work very closely with Manal over this past year, as we co-led the process of developing a new 5 year Strategic Plan for JHS Ottawa. Manal exudes kindness and reassuring solidity. I left every one of our interactions with renewed energy, perspective and confidence.

Tyler Fainstat

Tyler Fainstat Executive Director
John Howard Society of Ottawa

Recently, Taekwondo Canada had the opportunity to welcome Sayid Consulting into our 2024 Board Retreat to discuss the development of a new strategic plan for the organization. The facilitation of the strategic planning process, specifically by Manal Sayid, allowed for our Board members and Taekwondo Canada staff to specifically develop a framework for the roadmap which will carry the organization forward for the next four years.

Manal was key in the development of the framework of the plan for our group, facilitating the process by working to ensure that all were comfortable in the process and that all involved played a part in the development of the plan through roundtable discussions and group meetings which were held prior to the retreat. Manal and her team worked diligently to ensure that meetings were productive while utilizing survey results to assist in the development of the future roadmap.

In completing the day’s work on the strategic plan I found that all involved had similar sentiments towards Manal and her group in that our progress was extremely beneficial and that we were on the right path towards a roadmap to success. I would highly recommend Manal and her team to not only sports but all organizations when working towards a high level strategic plan.

David Harris Executive Director
Taekwondo Canada

We hired Sayid Consulting to facilitate a 3-day strategic planning session for the Decolonization and Anti-Racism Consultation Committee. Manal’s process to engage with the team members and identify their goals for the session prior set the stage for fruitful discussions.  She was in touch with the individual needs of each participant as well as the needs of the larger group, and surpassed our expectations on many levels. Her lived and acquired experience as well as evident passion for shaping organizational culture informed her facilitation as she navigated sensitive topics on systemic racism and discrimination in the workplace, including themes that required intense discussions with varied and sometimes conflicting opinions.  She expertly guided us to identify priority areas over the course of three days and articulated our strategic plan visually in a table as well us in a summarizing report. Manal was responsive throughout the organizational process and flexible with our changing priorities before, during and after the strategic planning session.  She was just as engaged as we are in striving for inclusive organizational change and adjusted the agenda to account for unexpected turns with the view to maximize results.  We look forward to the opportunity of working with Manal again!

Sophie Mathew Director, Inclusion, Diversity, Equity, Accessibility and Anti-Racism
Canadian Human Rights Commission

I had the privilege of attending a leadership-building training session led by Manal, which provided an in-depth exploration of leadership through facilitation. The seminar has significantly transformed my perception of how we can utilize facilitation to encourage willingness in others and promote inclusiveness, reflection, innovation, and resilience through change.

Manal’s adept approach to facilitating and coaching created an excellent learning environment. She ensured a safe space for open discussion, integrated engaging activities and reflections, and provided valuable take-home resources to help use these skills in our day-to-day.

This was incredibly helpful when I had to facilitate a rapid build event days after the seminar. I am confident that this training was only the start of my practical application of the learnings. Manal’s resources and facilitation was very impactful for me and my colleagues, and we look forward to continuing to use her as a resource in our leadership journeys.

Thank you for the invaluable learnings, Manal, wonderful work!

Suzie Higgins Program Coordinator
Children's Hospital of Eastern Ontario (CHEO)

We had reached out to Manal to discuss the opportunity of delivering a introductory training on facilitative leadership, and from the onset, collaborating with Manal was a great experience. Her dedication to understanding our team’s unique needs and tailoring the training accordingly was appreciated. From the very beginning, it was evident that she invested considerable effort in grasping the intricacies of our leadership dynamics.

Throughout the training session, Manal’s facilitation skills were evident, as she fostered engagement among the 13 participants who are part of Neurodevelopmental Health’s leadership team. She masterfully guided discussions and small group activities, ensuring that every voice was heard and valued. She skillfully employed key questions to spark rich discussions, leading us towards valuable insights and growth opportunities. Moreover, Manal created a safe space for introspection and honest discussion within our team.

Thank you, Manal, for your dedication and expertise on the topic of facilitation!

Jessica Remedios Clinical Coordinator
Children's Hospital of Eastern Ontario (CHEO)

I am speechless at Manal’s support to the team and our community. The engagements went very well and I’m feeling great about what we have achieved!

Manal did a fantastic job. I don’t even know how to thank her, but suffice it to say, I am truly grateful.

I look forward to the opportunities ahead for further collaboration to weave the fabric of a healthier and wealthier ACB communities in Ontario and beyond.

Josephine B. EtowaProfessor, Health Sciences Faculty
University of Ottawa


Articles & insights from Sayid Consulting


  • The Power Of Facilitation

       What is a Facilitator?  A facilitator is someone who plans, guides, and manages group events to meet their goals. However, effective facilitation goes beyond just managing a group. It requires ensuring that every person has an opportunity to hear others and express their ideas. People want to participate in making decisions that affect their […]

  • The Power of Facilitation: A Case Study

    A facilitator is someone who shapes and guide the process of working together so that a group meets their goals and accomplishes what they’ve set out to do. While a group of people might set the agenda and figure out the goals, one person needs to concentrate on how you are going to move through your […]


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