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Transforming Complex Problems into Actionable Solutions

Guiding social enterprises & non-profit organizations through meaningful change.

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NEW! 6-WEEK WORKSHOP FOR NON-PROFIT LEADERS

A Strength-Based, Participatory Process for Effective Strategic Planning

Starting October 1, 2024. Registration is limited. Click to learn more.

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Empowering Social and Non-Profits

About Us

Shaping a better future is about bringing together the right minds – leaders, thinkers, and doers to unite their vision, knowledge, and skills.

We help leaders orchestrate strategic dialogues, partnerships, and gatherings that turn their aspirations into tangible realities.

We are committed to guiding organizations through the intricate process of change, ensuring they are well-equipped to make a lasting impact.

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Trusted by Public & Private Organizations


CCSN | RSCC
OBMH Logo
St. Michael's Unity Health Toronto Logo
Toronto Public Library Logo
Somerset West Community Health Centre Logo
uOttawa Logo
Coach.ca Logo
Government of Canada Logo
HiFi Toronto Logo
Ottawa-Carleton District School Board Logo
Community Food Centres Logo
Ottawa Community Foundation Logo
Volunteer Ottawa Logo
Ottawa Community Foundation Logo
Amazon Business Logo
Centre for Resilience Logo
Pinecrest Queensway Logo
Public Safety Canada
Community Development Framework Logo
CATSA Logo
Cornerstone Logo
Ottawa's Guiding Council for Mental Health and Addictions
Lowertown Community Centre Logo
Canadian Human RIghts Commission Logo
Centretown Citizens Ottawa Corp Logo
Britannia Woods
Shepherds of Good
Ottawa SPCA
Sandy Hill
John Howard
CHEO
Community Housing Transformation Centre
Ottawa Community Land Trust
Multifaith Housing Initiative
Gloucester Housing Corporation
Taekwondo Canada


Tailored Services for Transformational Impact


  • Strat Planning Strategic Planning

    Enhance focus through strategic planning. Through our participatory process, we help you pinpoint challenges ensuring impactful outcomes. Backed by thorough research, we adapt methods to address evolving sector demands.

  • Social Profit Transformation Social Profit Transformation

    We enable groups to master intricate challenges through partnerships across diverse domains. Unite for coordinated action, shared advocacy, and collective learning, fostering organizational growth.

  • Organizational Development Organizational Development

    We use human-centered design to make sense of complex systems challenges. Effective problem solvers visualize the larger dynamics of the system while staying grounded in the needs of people.

  • Coaching Leadership Coaching

    Explore our Leadership Coaching Services, tailored for mastering advanced leadership skills, making complex decisions, and inspiring peak team performance.


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What Our Clients Say


Manal supported our organization in the development of our latest Strategic Plan and we would strongly recommend her. She designed a highly participatory and transparent consultation process and expertly facilitated a series of virtual conversations that included Board members, managers and front-line staff.  Throughout the process, we relied on Manal’s keen facilitation skills, her ability to engage and include diverse stakeholders and ensure the final plan integrated and balanced the different perspectives of those who participated. Manal’s positive energy combined with her high level of skill and expertise made this planning process a huge success, and we look forward to working with her again in the future.

Naini Cloutier

Naini Cloutier Executive Director
Somerset West Community Health Centre

I can’t begin to express our gratitude for everything you did to make our day such a success.  There was so much care invested in the design and approach, and so many thoughtful touches.  Truly one of the best organized sessions I’ve participated in… and there have been a few!

Manal Sayid designed and facilitated Volunteer Ottawa’s first in-person Board of Directors retreat in over three years, a period that saw many changes: a new strategic plan, many new board members, and a whole new staff team. The event was so important to us and she made it everything we hoped for and more. She is a generous, thoughtful leader, a gifted facilitator, an excellent organizer, a talented artist… and an amazing volunteer! Thank you for everything!

Christine Trauttmansdorff

Christine TrauttmansdorffExecutive Director
Volunteer Ottawa

I would highly recommend Manal as a very skilled facilitator. I had the opportunity  to see her in actions facilitating a virtual strategic planning exercise with a large group and was impressed with how well thought-out and organized the process was, as well as how she used different platforms and tools to engage participants in the discussion.

Sue Merrill

Sue Merrill Manager of Quality Improvement, Planning and Evaluation
Somerset West Community Health Centre

As early childhood educators serving a diverse and vulnerable community, it is important to us that our work reflects best practices around equity, diversity, and inclusion. Manal worked with our team to help us identify where we are individually on our intercultural development continuum. She then coached us on how to develop personalized plans for personal and professional growth. Finally, Manal brought the team together in a safe and non-judgmental atmosphere so we could examine our collective practices. Our team is better for the time and work we invested with Manal, and the families in our community are benefiting from our changed perspective and practices.

Erica Selschotter Manager of Early Years and Childcare Services
Pinecrest-Queensway Community Health Centre

Manal recently facilitated the strategic planning process for our organization. Her objectivity and thoughtful questions contributed to a rigorous and efficient process and, as a result, a strong outcome. She provided great value add throughout the process, from her feedback on our community consultation to facilitation of the Board’s strategic planning day. She has a truly engaging facilitation style, which resonated well with very different personalities and thus ensured active participation of our whole group.

Sharon Miko President & CEO
Ottawa Humane Society

I had the opportunity to work very closely with Manal over this past year, as we co-led the process of developing a new 5 year Strategic Plan for JHS Ottawa. Manal exudes kindness and reassuring solidity. I left every one of our interactions with renewed energy, perspective and confidence.

Tyler Fainstat

Tyler Fainstat Executive Director
John Howard Society of Ottawa

Recently, Taekwondo Canada had the opportunity to welcome Sayid Consulting into our 2024 Board Retreat to discuss the development of a new strategic plan for the organization. The facilitation of the strategic planning process, specifically by Manal Sayid, allowed for our Board members and Taekwondo Canada staff to specifically develop a framework for the roadmap which will carry the organization forward for the next four years.

Manal was key in the development of the framework of the plan for our group, facilitating the process by working to ensure that all were comfortable in the process and that all involved played a part in the development of the plan through roundtable discussions and group meetings which were held prior to the retreat. Manal and her team worked diligently to ensure that meetings were productive while utilizing survey results to assist in the development of the future roadmap.

In completing the day’s work on the strategic plan I found that all involved had similar sentiments towards Manal and her group in that our progress was extremely beneficial and that we were on the right path towards a roadmap to success. I would highly recommend Manal and her team to not only sports but all organizations when working towards a high level strategic plan.

David Harris Executive Director
Taekwondo Canada

We hired Sayid Consulting to facilitate a 3-day strategic planning session for the Decolonization and Anti-Racism Consultation Committee. Manal’s process to engage with the team members and identify their goals for the session prior set the stage for fruitful discussions.  She was in touch with the individual needs of each participant as well as the needs of the larger group, and surpassed our expectations on many levels. Her lived and acquired experience as well as evident passion for shaping organizational culture informed her facilitation as she navigated sensitive topics on systemic racism and discrimination in the workplace, including themes that required intense discussions with varied and sometimes conflicting opinions.  She expertly guided us to identify priority areas over the course of three days and articulated our strategic plan visually in a table as well us in a summarizing report. Manal was responsive throughout the organizational process and flexible with our changing priorities before, during and after the strategic planning session.  She was just as engaged as we are in striving for inclusive organizational change and adjusted the agenda to account for unexpected turns with the view to maximize results.  We look forward to the opportunity of working with Manal again!

Sophie Mathew Director, Inclusion, Diversity, Equity, Accessibility and Anti-Racism
Canadian Human Rights Commission

I had the privilege of attending a leadership-building training session led by Manal, which provided an in-depth exploration of leadership through facilitation. The seminar has significantly transformed my perception of how we can utilize facilitation to encourage willingness in others and promote inclusiveness, reflection, innovation, and resilience through change.

Manal’s adept approach to facilitating and coaching created an excellent learning environment. She ensured a safe space for open discussion, integrated engaging activities and reflections, and provided valuable take-home resources to help use these skills in our day-to-day.

This was incredibly helpful when I had to facilitate a rapid build event days after the seminar. I am confident that this training was only the start of my practical application of the learnings. Manal’s resources and facilitation was very impactful for me and my colleagues, and we look forward to continuing to use her as a resource in our leadership journeys.

Thank you for the invaluable learnings, Manal, wonderful work!

Suzie Higgins Program Coordinator
Children's Hospital of Eastern Ontario (CHEO)

We had reached out to Manal to discuss the opportunity of delivering a introductory training on facilitative leadership, and from the onset, collaborating with Manal was a great experience. Her dedication to understanding our team’s unique needs and tailoring the training accordingly was appreciated. From the very beginning, it was evident that she invested considerable effort in grasping the intricacies of our leadership dynamics.

Throughout the training session, Manal’s facilitation skills were evident, as she fostered engagement among the 13 participants who are part of Neurodevelopmental Health’s leadership team. She masterfully guided discussions and small group activities, ensuring that every voice was heard and valued. She skillfully employed key questions to spark rich discussions, leading us towards valuable insights and growth opportunities. Moreover, Manal created a safe space for introspection and honest discussion within our team.

Thank you, Manal, for your dedication and expertise on the topic of facilitation!

Jessica Remedios Clinical Coordinator
Children's Hospital of Eastern Ontario (CHEO)

I am speechless at Manal’s support to the team and our community. The engagements went very well and I’m feeling great about what we have achieved!

Manal did a fantastic job. I don’t even know how to thank her, but suffice it to say, I am truly grateful.

I look forward to the opportunities ahead for further collaboration to weave the fabric of a healthier and wealthier ACB communities in Ontario and beyond.

Josephine B. EtowaProfessor, Health Sciences Faculty
University of Ottawa

Sayid Consulting facilitated a participatory process with stakeholders, board members, staff and clients to develop a strategic plan collaboratively.

Sayid Consulting’s comprehensive approach to community work ensured that our strategic plan addressed the interconnected factors that influence community development. They took the time to understand our organization’s values and mission, incorporating principles of trauma-informed care and social justice to guide our actions. Our strategic plan not only outlined goals and objectives but also considered the underlying values and principles that drive our work.

Farah Aw-OsmanExecutive Director
Centre for Resilience and Social Development (CRSD)

From the outset, you understood both the importance and complexity of the strategic planning process for a large public sector organization.

From our very first meeting your positive energy and optimism and your in depth knowledge about strategic planning was evident. You listened carefully, and thoughtfully mapped out a facilitation plan for our Board and senior staff retreat.

You facilitated our large and complex discussions with grace and successfully navigated any challenges in the process. Your ability to pull out common threads in the discussion brought cohesion to our thinking.

Michele GirouxDirector of Education
Ottawa-Carleton District School Board

Working with Manal has been a journey of discovering, questioning and adjusting my leadership.

Her facilitation skills support a true and dynamic engagement of participants

Her coaching approach is applied throughout by asking key questions to generate rich discussions. She includes a variety of techniques for check-ins, sharing of experience, questioning, ensuring engagement in the hybrid context.

Manal continues to help our management team grow a coherent leadership approach by creating space for each members to go through introspection and adjustments.

Veronique GauthierDirector General, People and Culture
Public Safety Canada

I am writing to express my sincere gratitude for Manal Sayid’s invaluable contributions
to Suradway’s partnership proposal. Manal’s expertise, professionalism, and dedication
were instrumental in shaping a compelling and impactful proposal that effectively
communicates our organization’s mission and vision.

Manal’s exceptional communication skills, enabled her to articulate our unique value
proposition and strategic goals clearly and concisely. Her ability to synthesize complex
information and present it in a persuasive manner was evident throughout the proposal
development process.

Manal actively sought our input, listened attentively to our feedback, and incorporated
our ideas and suggestions seamlessly into the final product. Thanks to Manal’s
exceptional work, we are confident that our partnership proposal will resonate with
potential partners and stakeholders, paving the way for meaningful collaborations that
will further our mission of empowering Black youth and families in the child welfare
system.

I wholeheartedly recommend Manal Sayid for any project requiring expertise in proposal
development, strategic communication, and stakeholder engagement. Her passion for
social impact and dedication to client success makes her an invaluable asset to any team.

Abdirizak MohamudFounder and Managing Director
Suradway

For anyone looking to hire a #facilitator for an upcoming staff retreat for a planning session, look no
further than Manal Sayid, MBA and Lise Hebabi, PhD. They exceeded my expectations with
thoughtful and tailored exercises and programming for my team! We had a packed 3 day #startegicplanning session and we came out with a concrete vision for our future and detailed work
plan. More importantly the bonds my team was able forge will make a lasting impact on how we will
all collaborate on work we are deeply passionate about: #humanrights

Farhia AhmedDirector General
Canadian Human Rights Commission

I highly recommend Manal Sayid – a trusted consultant with expertise in research and would love to work together again. Manal is highly competent. She produced a high quality report within a short
deadline.

Sahada AloloCo Director
Ottawa’s Guiding Council for mental Health and Addictions

Manal did an exceptional job leveraging her consulting and creative skills while working with us in the process design, and in the facilitation of the sessions themselves. She was able to set each group at ease during the time she spent exclusively with each group in preparatory discussions, and during the time that she facilitated the sharing with the executive team. Manal modelled empathy and
compassion, and a strong business mindset, throughout the sessions and in the follow up. At our request she synthesized the key themes emerging from the sessions, and provided some concrete suggestions on potential next steps for our consideration.

Mila Lucio, MBA, CHRE, GPHRExecutive Vice President Human Resources
Greenshield

Manal recently completed the strategic planning process for our organization, and it was a delight to work with her. Several things stood out for me in her facilitation style.

Each time Manal supports us with compassion and structure. Her level of preparedness for each session was exceptional and we are exceptionally pleased with our final outcome. Manal’s strong
organizational skills, exceptional facilitation skills, and wide knowledge and expertise in health and
social services helped ensure a strong strategic plan in the end. Would definitely recommend her!

Michelle HurtubiseExecutive Director
Centretown Community Health Centre


Articles & insights from Sayid Consulting


  • The Power Of Facilitation

       What is a Facilitator?  A facilitator is someone who plans, guides, and manages group events to meet their goals. However, effective facilitation goes beyond just managing a group. It requires ensuring that every person has an opportunity to hear others and express their ideas. People want to participate in making decisions that affect their […]

  • The Power of Facilitation: A Case Study

    A facilitator is someone who shapes and guide the process of working together so that a group meets their goals and accomplishes what they’ve set out to do. While a group of people might set the agenda and figure out the goals, one person needs to concentrate on how you are going to move through your […]


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