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Org Development

Community Engagement & Listening

Our facilitation is relational and reparative. We design inclusive spaces that move beyond extractive consultation and into genuine dialogue, spaces where participants feel heard, where insights flow across difference, and where trust is built through how we listen, not just what we ask.


HOW WE CAN SUPPORT YOU


  • Community-Based Research & Insight Gathering

    1. We design methods to surface rich, actionable insight from people closest to the issues especially those often excluded from decision-making.
  • Relational Engagement Design

    1. We craft participatory approaches grounded in trust, respect, and mutual learning adapting each process to the rhythms and needs of the communities we serve.

  • Public & Stakeholder Dialogues

    1. We facilitate gatherings that strengthen civic voice, heal divides, and generate solutions by creating space for honest, generative conversation.
  • Participatory Evaluation

    1. We co-create evaluation tools that reflect community values and define success beyond metrics grounding learning in lived realities.

What Our Clients Say


I can’t begin to express our gratitude for everything you did to make our day such a success.  There was so much care invested in the design and approach, and so many thoughtful touches.  Truly one of the best organized sessions I’ve participated in… and there have been a few!

Manal Sayid designed and facilitated Volunteer Ottawa’s first in-person Board of Directors retreat in over three years, a period that saw many changes: a new strategic plan, many new board members, and a whole new staff team. The event was so important to us and she made it everything we hoped for and more. She is a generous, thoughtful leader, a gifted facilitator, an excellent organizer, a talented artist… and an amazing volunteer! Thank you for everything!

Christine Trauttmansdorff

Christine Trauttmansdorff Executive Director, Volunteer Ottawa

Unlock Your Organization’s Potential

Connect with us today and discover custom strategies to elevate your organization’s impact.

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